Testimonials

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

  • Very knowledgeable and caring of my needs.

    Mary
  • Mr. Frazier and staff made me feel real comfortable. They promptly returned calls and answered our questions. We used Northwest Funeral Chapel before when our mom passed. We liked it. Staff seemed very knowledgeable.

    Bobby
  • Our family was most pleased with the professional and caring services received.

    Sue
  • My dad selected funeral service (casket, etc) but also selected cremation. I feel the awaited time between the two should have been explained more. Everything else was great!

    Brenda
  • Keep up the good work!!!

    Tsitsi
  • Everything was beautiful. I loved how my husband looked. Thank you for everything!

    Norma
  • Everything I needed was provided in a timely manner, I was well informed. I was so comfortable because the process went so smooth and I was not stresses and overwhelmed. Thank you!!

    Mary
  • Troy Robertson was excellent!! He understood our needs and was so helpful. My aunt looked gorgeous.

    Orien
  • Mr. Robertson was extremely helpful. He expressed compassion and patience, showed empathy and was very clear on procedures and expectations and costs.

    Kendra
  • The staff was so warm and very helpful to my family.

    Merzella
  • The ride to the final resting place was so smooth the husband of the deceased had a chance to go to sleep and take a nap.

    Thomas
  • Very satisfied with services in every aspect. They were very helpful from phone conversation to services at the church. Thanks Northwest for such a great service.

    Diane
  • I appreciate my funeral Chapel, Thanks!

    Carolyn
  • My mom didn't wear a lot of make-up and the staff respected my wishes of not applying too much.

    Anita
  • Everything was done to our expectations which made the whole experience memorable.

    Emma
  • Having the service and the repast at the funeral home made everything less stressful.

    Beverly
  • If it were not for the guidance of the representatives of Northwest Funeral Chapel, some important details would not have been cared for. They were friendly and professional and they were in constant communication and did every thing they said they would.

    Marian
  • The Funeral Home was proficient and efficient.

    Joyce
  • My son had severe physical challenges due to his disabilities and the staff did a wonderful job which made seeing him less traumatic.

    Rita
  • The releasing of Dove's was very touching.

    Elenor
  • My mother looked as if she was still so full of life. She was so beautiful.

    Kimberly
  • The staff was very courteous, helpful and attentive.

    Valencia
  • Everyone was so friendly and very helpful.

    Betty
  • The staff was very understanding and kind to me and my family.

    Johnnie
  • I was very pleased with everything. I was pleased with the letter that was sent to me about a week later pertaining to if I needed any kind of support service during my grieving period. Dignity and respect was shown.

    Barbara
  • My mom looked well and the video accommodations to view my mother's/family's presentation.

    Rose
  • Everyone was so helpful.

    Sharon
  • Everyone was exceptionally nice.

    Andrea
  • The overall service at Northwest Funeral Chapel was great for my husband service. Thank you for making that time so easy for me and my family, and yes I will use them again.

    Rita
  • I won a bible.

    Richard
  • Everyone was very accommodating and professional.

    Yvonne
  • Northwest Funeral Chapel took a very trying situation and made it a very excellent experience. Job well done, from start to finish!

    Diane
  • I would like to thank everyone who helped me through my time of sorrow. They made my love one look the very best. They kept me up on every detail of the arrangements of my loved one. They help to benefit me to the very best to insure I had nothing to worry about. And I will have their service gain in the near future.

    Margaret
  • We were very pleased with the service provided by your staff.

    Willie
  • The way the staff treated us was appreciative, nice, professional, great, and understanding.

    Patricia
  • Availability, assistance and response time was good.

    Ronald
  • My mom looked absolutely beautiful.

    Clarice
  • The appearance of the deceased looked very good.

    Gigi
  • My fiancĂ© died of colon cancer, his body and face was distorted, but the staff made him look so at peace. I truly thank you for your professionalism.

    Mary
  • The concern care, kindness shown by the young lady Rewa, who I made arrangements with.

    Julia